# Little Passports > Little Passports knowledge base – help articles and documentation. ## About Little Passports - [What is Little Passports?](https://help.littlepassports.com/en_us/what-is-little-passports-BJTuzUjO2.md): Little Passports is the awardwinning handson activity kit subscription that empowers kids to discover new interests and celebrate the world we share Through - [What is Begin?](https://help.littlepassports.com/en_us/what-is-begin-HJmxwSMk6.md): Begin is the awardwinning early learning company offering children the best start possible through digital physical and experiential learning programs With - [How does the Little Passports subscription work?](https://help.littlepassports.com/en_us/how-does-the-little-passports-subscription-work-ryGctBuA.md): Its super easy When you sign up for one of our editions your child will receive a special package every month filled with fun activities cool experiments a - [What's the recommended age range for Little Passports?](https://help.littlepassports.com/en_us/what-s-the-recommended-age-range-for-little-passports-rJF5BMGkT.md): Theres something for every kid Preschoolers ages 3 to 5 discover the wonders of the world we share with Early Explorers If theyre animal lovers play with a - [What's included with my Little Passports subscription?](https://help.littlepassports.com/en_us/what-s-included-with-my-little-passports-subscription-HkUgx2U_0.md): We have a variety of themed subscriptions Theres something for every kid Once you pick one of our editions and complete the order your child will get one kit - [What languages are Little Passports products available in?](https://help.littlepassports.com/en_us/what-languages-are-little-passports-products-available-in-r1pdy2IOC.md): Our materials are currently only available in English Sign up for our newsletter on our website and be the first to know about any new products - [How do subscription combos work?](https://help.littlepassports.com/en_us/how-do-subscription-combos-work-HJtZXKrOA.md): We offer three exciting subscription bundles that help you save more Animals Wild Early Explorers Bundle Each month you will receive one package starting - [What is your cancellation policy?](https://help.littlepassports.com/en_us/what-is-your-cancellation-policy-SkS7MVGJa.md): If you have purchased the Monthly Plan where we bill you on a monthly basis you can cancel your subscription through your online account any time If you pu - [What is Happiness Guaranteed?](https://help.littlepassports.com/en_us/what-is-happiness-guaranteed-S1BNZXGya.md): If youre not satisfied with your product please get in touch with our Customer Care Team so we can make thing rights - [How do you develop the content and materials for Little Passports?](https://help.littlepassports.com/en_us/how-do-you-develop-the-content-and-materials-for-little-passports-HJwtbmGy6.md): Our creative team brings a diverse mix of talents to our products drawing from their experiences designing museum interactives studying childhood literature - [Who are the people behind Little Passports?](https://help.littlepassports.com/en_us/who-are-the-people-behind-little-passports-HJ7IFmMkp.md): Little Passports was founded in 2009 by two moms and best friends with a shared vision inspiring kids to discover the wonders of the world we share Read mor - [What is your privacy policy?](https://help.littlepassports.com/en_us/what-is-your-privacy-policy-SywJO7zka.md): Little Passports is dedicated to protecting your privacy and safeguarding your information Please read our Privacy Policy for more information - [How do I contact Little Passports?](https://help.littlepassports.com/en_us/how-do-i-contact-little-passports-HytSuQG1a.md): Please get in touch at supportlittlepassportscom or chat with us here We look forward to hearing from you ## About the Product - [What does the Early Explorers subscription include?](https://help.littlepassports.com/en_us/what-does-the-early-explorers-subscription-include-SJC7QQf1a.md): Early Explorers invites preschoolers into a whole new world of natural wonders from the jeweled depths of the The Great Barrier Reef to the clouded peaks of th - [What does the Animals Wild subscription include?](https://help.littlepassports.com/en_us/what-does-the-animals-wild-subscription-include-SkiAnfzJT.md): In Animals Wild visit one of the worlds most fascinating animal habitats through a popup playset a lively handson game four 3D popout animal friends to - [What does the Science Junior subscription include?](https://help.littlepassports.com/en_us/what-does-the-science-junior-subscription-include-HyT4zQG1T.md): The first Science Junior kit will take kids on an exciting expedition to Antarctica to investigate the habitats of Weddell seals and play a splahingly fun board - [What does the Space Quest subscription include?](https://help.littlepassports.com/en_us/what-does-the-space-quest-subscription-include-BkDcqzzka.md): In Space Quest each monthly package explores a specific leg of the space crews mission with a sciencefueled handson project comicinspired story moments a - [What does the World Adventures subscription include?](https://help.littlepassports.com/en_us/what-does-the-world-edition-subscription-include-Sy0XmM16.md): The first World Edition kit takes kids on an exciting adventure to Brazil Theyll explore the Amazon rainforest with handson activities recipes crafts and - [What does the Kitchen Adventures subscription include?](https://help.littlepassports.com/en_us/what-does-kitchen-adventures-include-r1olczMy6.md): With Kitchen Adventures the love for Little Passports engaging activities meets Americas Test Kitchens kidtested and kidapproved recipes creating 12 month - [What does the Science Expeditions subscription include?](https://help.littlepassports.com/en_us/what-does-the-science-expeditions-subscription-include-SJz0bmMJT.md): The first Science Expeditions kit will immerse your budding scientist in the exciting world of forensic science with handson DNA and fingerprint analysis activ ## Placing an Order - [Which Little Passports subscription comes with the Early Learner Bundle?](https://help.littlepassports.com/en_us/which-little-passports-subscription-comes-with-the-early-learner-bundle-B110fLoOn.md): The Early Learner Bundle begins with Animals Wild our subscription about wildlife around the world After six months we switch you over to Early Explorers Th - [How much does a Little Passports subscription cost?](https://help.littlepassports.com/en_us/how-much-does-a-little-passports-subscription-cost-rk2pKVGyT.md): We bring the world to your childs doorstep with a range of activitypacked subscription options starting at 2495month with free shipping to the contiguous - [How much does shipping cost?](https://help.littlepassports.com/en_us/how-much-does-shipping-cost-SkiCGrz16.md): Shipping is included within the contiguous US See below for other destinations Shipping for Subscriptions - [Can I purchase just one kit?](https://help.littlepassports.com/en_us/can-i-purchase-just-one-kit-B1CQ0oLd0.md): If youve purchased a prepaid plan 6month or 12month check the status of your subscription from your online account to determine if youre enrolled in our - [Can siblings share a subscription?](https://help.littlepassports.com/en_us/about-the-product-SJg0EhJJa.md): Many of our families happily share one subscription This is also a great option if youre sending a gift to a family When you enter the shipping info just i - [How can I apply a promotion to my order?](https://help.littlepassports.com/en_us/how-can-i-apply-a-promotion-to-my-order-rJ_KXtS_0.md): How can I apply a promotion to my order If you have a valid coupon code you can apply it directly to your order by doing the following 1 Select the - [Can I apply more than one coupon code to my order?](https://help.littlepassports.com/en_us/can-i-apply-more-than-one-coupon-code-to-my-order-S1KDRVfkT.md): No only one coupon code can be applied to each order Coupon codes cannot be combined with any other offers such as referral reward codes andor applied ret - [Can I use a different address for the first package?](https://help.littlepassports.com/en_us/can-i-use-a-different-address-for-the-first-package-rJJmZrzkT.md): Yes this is a great option for giving Little Passports as a gift You can ship the first package to yourself to giftwrap and send future packages directly to - [How do I order a subscription and receive all packages in one shipment?](https://help.littlepassports.com/en_us/how-do-i-order-a-subscription-and-receive-all-packages-in-one-shipment-SJMXLFBuR.md): Our subscription plans are designed to ship one package per month and unfortunately we cant send two or more packages of the same subscription line However - [How do I send two subscription lines to different addresses?](https://help.littlepassports.com/en_us/how-do-i-send-two-subscription-lines-to-different-addresses-H191DYHdC.md): At checkout you will notice a checkbox where we ask if you would like to ship all items to the same address Please uncheck that box and youll be able to add - [How soon after I place my order will my Little Passports subscription start?](https://help.littlepassports.com/en_us/how-soon-after-i-place-my-order-will-my-little-passports-subscription-start-HJjldEMka.md): We ship the first subscription package within 2 business days of receiving the order We will send you a shipping confirmation email when your package ships Yo - [How do I delay the start of my subscription?](https://help.littlepassports.com/en_us/how-do-i-delay-the-start-of-my-subscription-rkLEjmf1a.md): You can select the start month of your subscription at the time of purchase Once youve chosen the subscription plan you may select the start month If youve - [Do you charge sales tax?](https://help.littlepassports.com/en_us/do-you-charge-sales-tax-B1mm0VMyT.md): Sales tax is based on the shipping address and calculated at checkout - [Can I order Little Passports as a gift?](https://help.littlepassports.com/en_us/can-i-order-little-passports-as-a-gift-HJAL27zka.md): Yes Open up a world of discovery with a gift of Little Passports When you place your order you can send a gift email to the recipient to let them know their g - [Do subscriptions include additional online games and activities?](https://help.littlepassports.com/en_us/do-subscriptions-include-additional-online-games-and-activities-HJfFEmGJp.md): Keep the exploration going with access to special online activities photos fun facts music videos and more Look for all the details in your subscription p - [Can I customize the order in which my packages arrive?](https://help.littlepassports.com/en_us/can-i-customize-the-order-in-which-my-packages-arrive-Sy6_qLGJ6.md): The sequence of our packages has been specially designed for variety and fun We dont currently offer the ability to customize the order ## Shipping and Product Support - [My order is damaged or missing. What do I do?](https://help.littlepassports.com/en_us/my-order-is-damaged-or-missing-what-do-i-do-ByACEQGya.md): Oh no Please get in touch with us at supportlittlepassportscom or submit your questions here and would be happy to help - [I’m receiving duplicate packages. What do I do?](https://help.littlepassports.com/en_us/i-m-receiving-duplicate-packages-what-do-i-do-SJmeHTSdA.md): If you recently placed a new subscription and your child received the first package duplicated you may have ordered a secondary subscription line Ordering a n - [Oops, I ordered the wrong subscription plan! How can I fix it?](https://help.littlepassports.com/en_us/oops-i-ordered-the-wrong-subscription-plan-how-can-i-fix-it-ry7qFUM1T.md): Mistakes happen and we want you to receive the subscription package thats most likely to ignite your childs sense of wonder Please reach out at supportlitt - [When will my first Little Passports kit arrive?](https://help.littlepassports.com/en_us/when-will-my-first-little-passports-kit-arrive-Bk9KQ8jdh.md): Shipping times can vary depending on many factors but you can expect to receive your first kit within 10 business days - [Where is my package?](https://help.littlepassports.com/en_us/where-is-my-package-rJMl8mM1T.md): You can check the status of your order online by logging into My Account Once your order ships we will send you a shipping notification email with tracking in - [My order has shipped but tracking information is still unavailable on the carrier's site. How can I find out where it is?](https://help.littlepassports.com/en_us/my-order-has-shipped-but-tracking-information-is-still-unavailable-on-the-carrier-s-site-how-can-i-find-out-where-it-is-BkF8HXGk6.md): Tracking information may not be available for the first 4872 hours after you receive your shipping confirmation email If its been more than 72 hours and you - [Do you ship Little Passports internationally?](https://help.littlepassports.com/en_us/do-you-ship-little-passports-internationally-HkliyHfkT.md): We currently ship to the US Canada New Zealand Australia and other US territories As of April 1 2021 we are no longer able to offer our subscriptions to - [Do you ship to PO Boxes, APO addresses and U.S. Territories?](https://help.littlepassports.com/en_us/do-you-ship-to-po-boxes-apo-addresses-and-u-s-territories-H1KaeHMJa.md): We do Just enter it in the shipping information when you place your order and well make sure it gets there If theres ever a problem with an address well - [Which mail carrier will deliver my packages?](https://help.littlepassports.com/en_us/which-mail-carrier-will-deliver-my-packages-r1_pHaH_A.md): For US Contiguous deliveries we partnered with OSM Worldwide mail carrier OSM takes care of the first steps of the delivery and the very last step is handled - [How do I contact Little Passports?](https://help.littlepassports.com/en_us/how-do-i-contact-little-passports-Bys_zn1w2.md): Please get in touch at supportlittlepassportscom or chat with us here We look forward to hearing from you ## Account and Subscription Management - [When will I be billed?](https://help.littlepassports.com/en_us/when-will-i-be-billed-HJYKCLzJa.md): You will be billed for your first package as soon as you sign up After that the billing date will be the 10th or 24th of the month If you are unsure of your - [When will my subscription end?](https://help.littlepassports.com/en_us/when-will-my-subscription-end-BJWbq8z1a.md): Please drop us a line at supportlittlepassportscom or submit your questions here and well let you know your subscription end date - [How do I disable the auto-renew feature?](https://help.littlepassports.com/en_us/how-do-i-disable-the-auto-renew-feature-r1QnyaS_0.md): We understand that some of our customers prefer to renew their subscriptions manually Activating and deactivating this feature is super easy Simply log into - [How do I pause my subscription?](https://help.littlepassports.com/en_us/how-do-i-pause-my-subscription-Sy3kxUMkT.md): You can pause your subscription any time by logging into My Account On the Manage Subscription tab find the subscription you would like to pause Under Subsc - [How do I renew my subscription?](https://help.littlepassports.com/en_us/how-do-i-renew-my-subscription-Sk2ph8Gkp.md): If youve purchased our Monthly plan youll be auto billed on the 10th or 24th of each month until the edition ends or you decide to cancel image4p - [I created an account with the wrong email! How can I update it?](https://help.littlepassports.com/en_us/i-created-an-account-with-the-wrong-email-how-can-i-update-it-HkD9zaBdA.md): If you placed your order under the wrong email our customer support will be happy to assist you Simply reach out to us at supportlittlepassportscom and pro - [How can I update the shipping address for my subscription?](https://help.littlepassports.com/en_us/how-can-i-update-the-shipping-address-for-my-subscription-SJfjdLMyT.md): You can update your shipping address any time Log into My Account and click Update under Shipping Address Our friendly Customer Care Team can also update the - [My subscription says it will graduate. What does that mean?](https://help.littlepassports.com/en_us/my-subscription-says-it-will-graduate-what-does-that-mean-rJJnZ6r_C.md): We offer the auto graduation feature so kids dont miss any fun Little Passports adventures Once a kid completes a program it will graduate to the next agelev - [How do I upgrade my subscription plan?](https://help.littlepassports.com/en_us/how-do-i-upgrade-my-subscription-plan-r1CXzaSdR.md): Upgrading the subscription plan is easy Our customer support would love to assist you with updating your plan Simply email us at supportlittlepassportscom o - [I entered my child’s gender and age of birth; will this change the content of my subscription?](https://help.littlepassports.com/en_us/i-entered-my-child-s-gender-and-age-of-birth-will-this-change-the-content-of-my-subscription-ryuiGYBdR.md): Dont worry We use the gender and age of birth information for statistical purposes and to improve our products That information is completely optional and en - [How can I switch my Little Passports subscription to something new?](https://help.littlepassports.com/en_us/how-can-i-switch-my-little-passports-subscription-to-something-new-rJr6G2yP3.md): If you purchased the Monthly Plan log into My Account to cancel it and then place an order for the new subscription If you purchased a prepaid plan wed - [Can I choose a specific package?](https://help.littlepassports.com/en_us/can-i-choose-a-specific-package-By_7poI_R.md): Craft Discovery molds together seasonally relevant DIY crafts with learning activities that trigger kids curiosities about art science geography and culture - [My subscription is about to end. How can I keep the adventures coming?](https://help.littlepassports.com/en_us/my-subscription-is-about-to-end-how-can-i-keep-the-adventures-coming-SJWC5Uf1a.md): If you have a 6 or 12month subscription plan and would like to keep the adventures coming you can renew your subscription by logging into My Account If you